Protur Naisa Palma Hotel

The location was very good, just a short walk to old town. There were plenty of stores around to get any essentials and restaurants were a short walk. Breakfast was very good every morning. The rooms were nice and big and very clean. They also have a garage to park your rental car for 18€ a night because there is no parking around the hotel.

Super clean and modern. The touch panels in the bedroom for lights and blinds was great, lots of sockets around the room and a nice full length mirror! The shower being visible from the bedroom was also pretty cool (it still offers privacy just in case you’re travelling with a friend). The wardrobe was great, includes a safe and plenty of hanging space and space to store suitcases. The room overall was just what we needed, beds were comfortable, great location for the centre, walking distance to everything.

The hotel is perfectly located and only 15 minutes from the airport. We hired a car and staff were so helpful assisting in advance of arrival (on the day) to secure a car parking spot, in a secure underground car park. Not only this, I was in contact all over summer trying to organise plans to help in our engagement whilst staying in Palma. The staff on reception were exceptional at communicating throughout and were so nice on arrival, organising flowers for the room and after the engagement, congratulating us on our return. Could not have asked for a better experience at a clean, perfectly located hotel with staff that the company should be proud of. Thank you all again!

Good location, close to nice restaurants and cafes. Very kind staff, helpful and friendly. Good gym, small spa and rooftop pool. We appreciated the cleanliness of the room and comfort of the beds, also the wardrobe had plenty of space which is always a tricky thing in other hotels. The welcome drink was a nice touch.

The hotel is situated in a safe location (literally beside the police station) and walkable distance to all areas. There are supermarkets on the left end of the street, very handy for getting water or toiletries if needed. Hotel staff are very friendly and helpful. They speak good English and no problem in communication. Room was very clean and spacious. Two types of pillows are available. Shower unit is great with good water pressure and temperature. However if you are not a couple you may find a little tricky on privacy. The Spa has a great pool and steam room plus sauna. The roof top also has a dipping pool but the weather prevented us from using the roof top facilities during our stay which was unfortunate. It will be great in the summer months. Breakfast was decent with different choices of hot food and plenty of cold cuts and continental breakfast selection. It can get a little busy during peak hours but we never had too much toue finding a table. All in all a very enjoyable stay. Would recommend to family and friends.